Privacy Policy

Last updated: 12 July 2026

1. Who we are

Women's Work operates womenswork.co. The data controller is Intelligent Impact Group Ltd (trading as Women's Work), company number 16208043, registered office 1 Beech Road, Alderley Edge, England, SK9 7LX. Contact for anything in this policy: lucycball@gmail.com. This policy explains what personal data we collect, why, and your rights over it, under UK GDPR and the Data Protection Act 2018.

2. What we collect

You give us: your name and email when you join the mailing list; order details, billing and delivery address when you buy from the marketplace; business details when you apply as a brand (name, business name, website, social handles); details you share when you apply as an advocate; and anything you send us by email or through forms.

Collected automatically: device and browsing data through cookies and similar technologies: pages visited, referral source, IP address, and interactions with our emails (opens and clicks). See section 6 on cookies.

We do not knowingly collect data from children under 16; the site is aimed at adults.

3. Why we use it, and the legal basis

To run your orders (payment, delivery, returns, receipts): performance of a contract.

To run applications and programmes (brand applications, advocate accounts, PRO membership, commission payments): performance of a contract, and legal obligations for payment and tax records.

To send our newsletter and offers: your consent, which you can withdraw at any time via the unsubscribe link in every email.

To improve the site and understand our audience (analytics, aggregated statistics): legitimate interests, balanced against your rights.

To prevent fraud and keep the platform safe: legitimate interests and legal obligations.

We do not sell your personal data. Ever.

4. Who we share it with

Vendors: when you buy a marketplace item, the vendor fulfilling your order receives your name, delivery address and order details, only to fulfil that order.

Service providers acting on our instructions: Shopify (our store, checkout and hosting), our payment providers, Klaviyo (email), Shipturtle (marketplace operations), and analytics and advertising tools where enabled. Each is bound by contract to protect your data.

Affiliate networks: when you click through to a featured brand's own website, tracking operated by Awin or a similar network records the click so a commission can be attributed. Their processing on the brand's site is governed by their and the brand's own privacy policies; we recommend reading them.

The law: where we must, to comply with legal obligations, or to protect our rights, our users or others.

5. International transfers

Some providers (including Shopify and Klaviyo) process data outside the UK. Where that happens we rely on safeguards recognised under UK law, including UK adequacy decisions, the UK International Data Transfer Agreement or Addendum, and equivalent standard contractual clauses.

6. Cookies

We use: essential cookies that make the shop work (basket, checkout, security), which do not need consent; analytics cookies that show us how the site is used; and marketing cookies (such as advertising pixels, where enabled) that help us reach people like you. You can control non-essential cookies through the cookie banner and your browser settings. Clicking out to a brand's site sets that site's and the affiliate network's cookies under their policies.

7. How long we keep it

Order and transaction records: six years, for tax and legal purposes. Mailing list data: until you unsubscribe or after prolonged inactivity. Applications we decline: up to twelve months, then deleted. Account data: while your account is active and for a reasonable period after closure. We keep data no longer than we need it for the purpose it was collected.

8. Your rights

You can ask us for: a copy of your data (access); corrections (rectification); deletion (erasure); restriction of processing; a portable copy (portability); and you can object to processing based on legitimate interests, and withdraw consent at any time. Email lucycball@gmail.com and we will respond within one month. You also have the right to complain to the Information Commissioner's Office at ico.org.uk, though we would rather you came to us first so we can put it right.

9. Marketing choices

Every marketing email we send has an unsubscribe link that works immediately. Unsubscribing from marketing does not affect emails we must send you about your orders or account.

10. Changes

We will update this policy as the platform grows (for example when the marketplace, advocate dashboards or new tools go live), and the date at the top will always tell you the current version. Material changes will be flagged on the site or by email.